Welcome to the Urbaanite website (the “Site”) operated by Urbaanite (“Urbaanite”). Urbaanite provides its services and products to consumers (Consumer) subject to the following conditions. Before you may use our merchant services, you must read and accept all of the terms and conditions in, and linked to, this Terms of Service & Agreement (“Agreement”) and the linked Privacy Policy. The Agreement is effective upon acceptance. Use of any functionality of the Site constitutes acceptance of this Agreement. If you do not agree to be bound by this Agreement and the Privacy Policy, you may not use the Site or Merchant account in any way. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Site and Merchant services signifies your acceptance of the updated or modified Agreement.
- Description of Services.
Urbaanite provides travel products, guidebooks and services. You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. - Business Standards.
Businesses must maintain a functioning website for inclusion on all Urbaanite properties. Urbaanite has the right to remove any images, blog posts or other content from our properties without notice if it does not fall within our brand standards. If 2 or more complaints are received regarding your business, you will immediately be removed from all Urbaanite properties. - User Information
You agree to provide true, accurate, current and complete information about yourself when you apply for Urbaanite merchant account. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Urbaanite has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Urbaanite has the right to suspend or remove your account and refuse any and all current or future use of the Site (or any portion thereof). Urbaanite reserves the right to refuse merchant account or service, terminate merchant, or remove or edit content in its sole discretion. Notwithstanding the above, we retain the right at our sole discretion to deny access to anyone to the Site and the Services we offer and merchant services at any time and for any reason, including, but not limited to, for violation of the Agreement or Privacy Policy. - Creative Services Terms (if applicable)
Urbaanite commissions photographers, videographers and other creative contractors to provide services to Urbaanite merchants. As such, Urbaanite is the client and has exclusive owners and rights to photos, videos, graphic design or other creative elements provided by Urbaanite and/or commissioned contractors. Images, video and other creative elements will be used for Urbaanite media and promotional and/or merchants media and promotional needs. Urbaanite reserves the right to use images, videos and other creative elements at our discretion. Urbaanite has exclusive rights to merchant photo shoot images, video shoot files, including graphic design, logo design and other creative elements; permission has to be requested for third-party use. - Media Release & Promotional Use
Merchants grant permission to Urbaanite, its employees, interns, or representatives to take and use photography/digital images, video, recorded audio or quoted remarks of merchant for use by Urbaanite in promotional or educational materials. These materials might include but are not limited to electronic publications, printed publications, the Site, Facebook page, Twitter account, Instagram account or other electronic or print communications. Merchant further agrees that his/her name and identity may be revealed in descriptive text or commentary in connection with the image(s) published. Merchant also agree that the media may contact them regarding his/her involvement with Urbaanite. Merchant authorizes the use of these materials indefinitely without compensation. All prints, digital reproductions, video, and audio recordings shall be the property of Urbaanite. Materials are to be used in a promotional context unless otherwise specified in the communications with the merchant featured in the media. Urbaanite or a representative will always contact you if any alterations/editing takes place on the materials being provided by you the merchant. All content received from merchants will be reviewed by Urbaanite. Any content deemed not appropriate will not be published on any of the Urbaanite properties.5. Merchant Advertising Fee.
Your merchant account is complimentary. Any add-on advertising services may be subject to taxation in accordance with applicable federal or state law. Advertising services do not include applicable taxes. We may change advertising services at any time, but changes will apply only to new advertising services. Advertising services and fees are not refundable. - Advertising Billing.
Merchants have the option to pay their advertising fees in full or agreed upon payment plan with applicable deposit(s). - Continuous Advertising & Billing.
The initial term of monthly advertising services shall commence on the date it is purchased and continue based on agreed upon package and details. one year from the date of the full following month if join date is after the 15th of the month. Each advertising servce will be based on the billing option you choose during initial purchase period. - Cancellation
You have the right to cancel your Merchant account at any time after the first 12 month period. Because of the nature of our service, no refunds will be available on any advertising based transactions. Merchants must notify Urbaanite via email at hello@urbaanite.com at least 15 days prior to the date they would like to cancel. Please indicate “merchant cancellation” in the subject line of the email. In turn, Urbaanite will send a confirmation via email after the changes have been made to the account. Request could take up to 5 business days for response.
Urbaanite reserves the right to cancel or suspend merchant accounts, including any associated accounts, without notice, for any reason in our sole discretion, including without limitation our belief that continued use of such Merchant services would violate any provisions of this Agreement, applicable law, or otherwise be harmful to our interests. If Urbaanite cancels your Merchant account, Urbaanite may, at its sole discretion, refund the balance of any advertising services or fees on a time apportionment basis. - Trademarks.
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Urbaanite and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Urbaanite or such third party that may own the Marks. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes. - Additional Terms
Merchant terms and benefits are subject to change, including the printed and online guide. In the event of merchant term changes, this would only be applied after the initial 12 consecutive months have passed from merchants join date. Merchants will be notified via email of any changes and given the opportunity to cancel if they wish without further charges and/or fees.
Current effective date of this policy, October 22, 2018